Self-built VoIP solution refers to company purchasing VoIP terminals by themselves, such as an IP switch and an IP Phone device for building a voice exchange system based on IP network to connect internally and externally. A voice system like this gives great convenience to enterprises, especially in industries like government, education, finance, energy, electric and transportation which all adapts to self-built VoIP solution.

Questions have to be considered when an enterprise choses to self-build their IP voice solution

1. Adaptation of voice data over internet and IP telephone networks

Some enterprises are using Fast network, some a Gigabit network, some are in areas where they are unable to install lines, other  companies rely solely on Wi-Fi networks. Companies are unable to use VoIP voice, if there are no phones support such a network environment. ATCOM phones provide three network access methods, like Gigabit, Fast and WiFi. ATCOM Wi-Fi series phones optimize the protocol according to the real-time voice and channel anti-interference features, improve the reliability of voice transmission when the channel is interfered, and solve the problem of network cabling at the same time. Gigabit dual-port entry-level phone give a an opportunity to enterprises when they need cost-effective gigabit phone, and therefore no longer worry about the budget.

2. Adaption of IP Phone and IP data network of enterprise

Since IP phone is based on IP network as transmission channel, then it must meet the functional requirements from enterprises as a data terminal.
Full series of ATCOM IP Phone support many functions like VLAN, LLDP, OPEN VPN and 802.1X whether its under the IPV4 or IPV6 protocols.

3. Deployment and maintenance of IP Phone

Deployment and maintenance is an important part of the daily working of IT staff.
ATCOM support different auto provisioning methods via LAN and Wan networks, like WEB, RPS, SERVER and DHCP. We provide batch deployment tools to generate provisioning profiles and software updating, satisfying a company’s employment needs from different aspects.

4. Security of IP Phone

Security needs from enterprise become more important than before. ATCOM meets the enterprise security requirements from four aspects: configuration, application layer, transport layer and network access layer. Especially the ATCOM IP phone supports a higher level encryption method to meet the requirements from enterprises, like ZRTP. 

5. Sounds experience of IP Phone

Customer experience on enterprise output is directly related to work efficiency, and voice products like IP Phone must have very high voice quality. ATCOM IP Phones have great performance on voice quality by adapting the TIA920 standard, especially its outstanding performance on handsfree mode, they are ideal for being used in a separated office and even as a small conference terminal.

6. Quality requirements of IP Phone

Low maintenance rate is the basic requirement. ATCOM strictly in accordance with the requirements of production, all the phones are made of high quality materials, following the ISO9000 quality standards. All products from the material to the whole set have to go through 11 testing procedures, especially full inspection after production is finished, This procedure puts an end to the damage rates of out of the box products and also controls the product maintenance rate to 0.5% or less.

7. Compatibility between IP Phone and IP Switch

The compatibility Between IP phones and IP PBX, is the primary point for the enterprises. ATCOM Phone compatible with mainly IP PBX brand such as Huawei, ZTE, Avaya, Unify, 3CX, freecall, New Rock, Shenou etc. It also supports many IPPBX based on open source like Asterisk, Freeswitch, Trixbox

Model Recommendation

Enterprises have to match different telephone models to different positions, which is based on the cost and working efficiency, ATCOM offer many models for different position requirements as followed:1. One sip IP phone like A1X series(A10/A11/A10W/A16) is perfect for normal position which has fewer call needs .2. Two sip phone like A2x Series(A20W/A21/A26) is perfect for normal position which has many call needs, A2X series support two sip, line keys also support call switch, call pick up, speed dial, BLF and other functions.3. Four sip phone like A4X series is perfect for Management-class positions like CEO, secretary and operator, A4X series support four sip, line keys also support call switch, also working as BLF keys. 8 BLF button support many functions like call pick up, speed dial, call forwarding, conference call. Support wireless EHS wireless headset, liberate both hands and solve the mobile problem.4. Six sip phone like A68X (A68/A68W) is perfect for president-class position, like CEO, secretary, Operator. A6X series support 6 sip account, there are 8 BLF buttons with LCD display, Once contact number surpass 8, screen is able to switch, maximum contacts reach to 20. Support EHS wireless headphones.5. AET color screen expansion module is perfect for positions like CEO, secretary, operator, expanded up to three pages and support 44 BLF number in total.6. HA11 single ear headset.7. HA12 double ear headset.8. EHS wireless headset adapter.

Solution Framework

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